Free returns / exchanges offer

Free returns / exchanges offer


We accept free returns / exchanges from the following countries: 

  • Austria
  • Belgium
  • Czech republic
  • Estonia
  • Finland
  • France
  • Germany
  • Hungary
  • Ireland
  • Italy
  • Lithuania
  • Netherlands
  • Poland
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

14day Free Returns process:

  1. Fill in this form to return / exchange your Be Lenka order via DPD courier. A DPD courier representative will come to you with a return shipping label. (returns sent via any other means apart from DPD courier will not be covered by us).
  2. Attach a copy of your invoice and a copy of the returns/exchange form (duly filled) along with the items being returned.

Note:

  • Other European Union countries not mentioned above do qualify for a 14 days cooling-off period which lets you cancel order/orders and if you change your mind, however, the cost of return would be borne by the sender. You must follow our standard exchange & return procedure stated in our FAQs.

  • Please note that we do not accept any returns/exchanges outside the EU.

Got questions?

Feel free to contact us at info@belenka.com